In this article, we will answer on the most frequently asked questions about the Prestashop app. 1. If I have several Prestashops, can they be connected to the app in Zendesk? - Yes, you can connect one Zendesk account to several Prestashops, but at ...
Your ZenDesk dashboard may indicate that the connection with PrestaShop has failed. This problem is usually related to the site's TLS certificate. To restore the link between Zendesk and PrestaShop, replacing the store URL in the Zendesk Dashboard ...
Do you have a problem with the "ZenDesk" module but can't find a solution on our help center? Contact our support team with this link: https://addons.prestashop.com/contact-form.php?id_product=23617