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Related Articles
Using PrestaShop information in Zendesk Macro
In this article, we will explain how to use PrestaShop information available as placeholders for use in response templates, called Macro in Zendesk. This article is intended for people who are already familiar with macros. If you want to learn more ...
FAQ: Prestashop app in Zendesk
In this article, we will answer on the most frequently asked questions about the Prestashop app. 1. If I have several Prestashops, can they be connected to the app in Zendesk? - Yes, you can connect one Zendesk account to several Prestashops, but at ...
Zendesk module Subscription
Since 2017, 202 ecommerce was Zendesk contractor in charge of the connector for PrestaShop. This connector was distributed for free, as far as it was financed by Zendesk. In Q1 2024, Zendesk decided to stop providing an official connector for ...
User documentation for the Zendesk module
User documentation for the Zendesk module
Create a support ticket for the "Zendesk" module
Do you have a problem with the "ZenDesk" module but can't find a solution on our help center? Contact our support team with this link: https://addons.prestashop.com/contact-form.php?id_product=23617