Zendesk for PrestaShop newsletter

• Related Articles

• Using PrestaShop information in Zendesk Macro

  In this article, we will explain how to use PrestaShop information available as placeholders for use in response templates, called Macro in Zendesk. This article is intended for people who are already familiar with macros. If you want to learn more ...

• FAQ: Prestashop app in Zendesk

  In this article, we will answer on the most frequently asked questions about the Prestashop app. 1. If I have several Prestashops, can they be connected to the app in Zendesk? - Yes, you can connect one Zendesk account to several Prestashops, but at ...

• How to find the PrestaShop version?

  Our support team may ask you for the version of PrestaShop used for your store. Here's how to determine it: PrestaShop 1.6 and 1.7 The version consists of 5 digits and is displayed on the admin login page and in the admin header. PrestaShop 8 It is ...

• Zendesk module Subscription

  How to subscribe to PrestaShop connector for Zendesk ? Subscription is done directly in the configuration screen of version 2 of the module; see screenshot below. Merchants can choose between 2 payment solutions: Built For PrestaShop: charged and ...

• User documentation for the Zendesk module

  Installation Prerequisites : create a Zendesk account Install this module on your PrestaShop Authenticate your Zendesk account in the module Install the PrestaShop app available in Zendesk app store Activate subscription in the module Features ...