How to contact Stripe support if I have a commercial issue or an issues when logging into your Stripe Dashboard?
We only provide technical support in case of bugs of the Stripe module.
To contact Stripe support if I have a commercial issue or an issues when logging into your Stripe Dashboard, we advise you to write directly to this email address: firstname.lastname@example.org
You sould send your emails related to the merchant you are looking for and the following information:
- Business name
- Company representative’s name
SSL and configuration issues
In this guide, we have added this article, since we have several clients with the problem of compatibility with the SSL certificate when installing their PayPal module in their environment. First of all, the customer must make sure to comply with all ...
How about Stripe Webhook ?
Webhooks are used to notify events, such as when a client registers in the Dashboard Stripe. In any case, your payments with Stripe work well with or without the Webhooks. Webhooks operate independently of payments via Stripe. So if you have a ...
Which payment method are available on Stripe addon ?
Stripe is compatible with several additional payment methods such as iDEAL, Bancontact, Sofort and Giropay (from 2.0 Version). To accept payments with these platforms, it will be necessary to activate the option corresponding to each circuit in the ...
Create a support ticket for the "ZenDesk" module
Do you have a problem with the "ZenDesk" module but can't find a solution on our help center? Contact our support team with this link: https://addons.prestashop.com/contact-form.php?id_product=23617
Create a support ticket for the "Enable Disable combinations" module
Do you have a problem with the "Enable Disable combinations" module but can't find a solution on our help center? Contact our support team with this link: https://addons.prestashop.com/fr/contactez-nous?id_product=17711