Can I have a refund for my module or business care option ?

Can I have a refund for my module or business care option ?

Unfortunatly 202 ecommerce cannot refund module buy on PrestaShop addons store.

We recommend to read PrestaShop FAQ :

"Careful! After downloading your purchase, you will be unable to be refunded because, being a dematerialized product, it will be considered final. Once downloaded, it belongs to you."

However, we can ask PrestaShop to refund you in case of:
- technical malfunction of the module that cannot be solved by our developer;
- mistaken order (you bought a module twice);
- product description or demo is incorrect or incomplete.

Nevertheless, PrestaShop is free to refuse the refund.




    • Related Articles

    • Refund of a PayPal order

      This article refers to version 5.x of the PayPal module for PrestaShop Automatic refund of an order from the Back office of PrestaShop The standard configuration of the PayPal module automatically manage refunds based on order status. If an order ...
    • User documentation for the Braintree PrestaShop module

      User documentation for the Braintree PrestaShop module
    • Download the PrestaShop module

      Simplified bank transfer payment module (powered by Bridge) The simplified and irrevocable bank transfer payment, ideal for high-value purchases. Maximize your acceptance rate by allowing your customers to pay via bank transfer, without any manual ...
    • Zendesk module Subscription

      Since 2017, 202 ecommerce was Zendesk contractor in charge of the connector for PrestaShop. This connector was distributed for free, as far as it was financed by Zendesk. In Q1 2024, Zendesk decided to stop providing an official connector for ...
    • Documentation YounitedPay PrestaShop module

      Please find under this link the documentation of the module Younited Pay for PrestaShop